About
Crossroads Helpline – Revolutionizing Roadside Assistance Since 2011 At Crossroads Helpline, we pride ourselves on being India’s trusted roadside assistance provider. Since our humble beginnings in 2011, we’ve grown into a cutting-edge service platform that caters to the dynamic needs of vehicle owners nationwide. With our customer-first approach and innovative technology, we ensure you are never stranded on the road
Explore our our story – from humble beginnings to nationwide recognition services
Explore our our mission – driving excellence in roadside assistance services
Navigate your journey with ease—just simple steps to get you back on the road. Crossroads Helpline: Your go-to for swift, dependable support
Decades of experience in providing professional roadside assistance services nationwide.
Cutting-edge platforms (App & ERP) for seamless service delivery and real-time updates.
One-stop solution for RSA, towing, repairs, insurance, and garage locators.
Over 12,000 service partners and five branded garage networks across India.
From a small road-side assistance provider to India's leading car services platform
Started as an offline Road-side Assistance provider in Delhi
Mr. Harish started the business with a vision to grow it into one of the largest Road-side assistance provider brands in India
Grew B2C operations in 12 cities & user base to over 1.8 lakh customers
Established key business tie-ups with the Auto OEMs and components manufacturers
Built strong and experienced management team. Shifted to a Hybrid model (Online cum Offline model) recognizing the change in consumer behavior. Started developing the required tech infrastructure both front end & back end to support the new hybrid business model.
With the tech platform, shifted to hybrid business model catering to 'On-Demand Road Side Assistance' service requirement on both subscription and pay-per-use models.
Smell maps across 29 cities catering to various B2B & B2C customers.
Developed key strategic and business tie-ups with New age Tech companies, State Governments, Insurance companies, etc.
Single platform for all car needs: RSA, Service, Garage network, Insurance, auto service deals n offers, Service Auction, garage locator.
Developed integrated interactive marketplace platform (App/WebApp) – Providing consumers an easier way to access the services provided. Developed the Back-end ERP system connecting & integrating all the garage network onto a single platform enabling more monetization avenues and real-time updates.
Launched towing & other repair-related services through its network. Acquired MeriCar to scale up the garage network pan India. Over 12,000 third-party service partners & over 5 Crossroads Branded Garage networks across India.
Today, we continue to innovate and expand our services to serve millions of customers across India.
Quality service for your peace of mind.
Our promise of quality service ensures your peace of mind. Trust us for reliable solutions tailored to your needs.
About
Crossroads Helpline – Revolutionizing Roadside Assistance Since 2011 At Crossroads Helpline, we pride ourselves on being India’s trusted roadside assistance provider. Since our humble beginnings in 2011, we’ve grown into a cutting-edge service platform that caters to the dynamic needs of vehicle owners nationwide. With our customer-first approach and innovative technology, we ensure you are never stranded on the road
Explore our our story – from humble beginnings to nationwide recognition services
Explore our our mission – driving excellence in roadside assistance services
Navigate your journey with ease—just simple steps to get you back on the road. Crossroads Helpline: Your go-to for swift, dependable support
Decades of experience in providing professional roadside assistance services nationwide.
Cutting-edge platforms (App & ERP) for seamless service delivery and real-time updates.
One-stop solution for RSA, towing, repairs, insurance, and garage locators.
Over 12,000 service partners and five branded garage networks across India.
From a small road-side assistance provider to India's leading car services platform
Started as an offline Road-side Assistance provider in Delhi
Mr. Harish started the business with a vision to grow it into one of the largest Road-side assistance provider brands in India
Grew B2C operations in 12 cities & user base to over 1.8 lakh customers
Established key business tie-ups with the Auto OEMs and components manufacturers
Built strong and experienced management team. Shifted to a Hybrid model (Online cum Offline model) recognizing the change in consumer behavior. Started developing the required tech infrastructure both front end & back end to support the new hybrid business model.
With the tech platform, shifted to hybrid business model catering to 'On-Demand Road Side Assistance' service requirement on both subscription and pay-per-use models.
Smell maps across 29 cities catering to various B2B & B2C customers.
Developed key strategic and business tie-ups with New age Tech companies, State Governments, Insurance companies, etc.
Single platform for all car needs: RSA, Service, Garage network, Insurance, auto service deals n offers, Service Auction, garage locator.
Developed integrated interactive marketplace platform (App/WebApp) – Providing consumers an easier way to access the services provided. Developed the Back-end ERP system connecting & integrating all the garage network onto a single platform enabling more monetization avenues and real-time updates.
Launched towing & other repair-related services through its network. Acquired MeriCar to scale up the garage network pan India. Over 12,000 third-party service partners & over 5 Crossroads Branded Garage networks across India.
Today, we continue to innovate and expand our services to serve millions of customers across India.
Quality service for your peace of mind.
Our promise of quality service ensures your peace of mind. Trust us for reliable solutions tailored to your needs.