Crossroads
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Best roadside assistence serivce in India is here

About

WHO WE ARE

Crossroads Helpline – Revolutionizing Roadside Assistance Since 2011 At Crossroads Helpline, we pride ourselves on being India’s trusted roadside assistance provider. Since our humble beginnings in 2011, we’ve grown into a cutting-edge service platform that caters to the dynamic needs of vehicle owners nationwide. With our customer-first approach and innovative technology, we ensure you are never stranded on the road

Our Story – From Humble Beginnings to Nationwide Recognition

Explore our our story – from humble beginnings to nationwide recognition services

Our Story – From Humble Beginnings to Nationwide Recognition

  • Crossroads Helpline was born in March 2011 with a simple yet powerful vision: To provide reliable and efficient roadside assistance to vehicle owners. Starting as an offline service in Delhi, our founder, Mr. Harish, laid the foundation for a brand that would soon transform the roadside assistance landscape in India.
  • Over the years: Our commitment to quality service has helped us expand operations to 12 cities, serving over 1.8 lakh satisfied customers. By forging strategic partnerships with automobile OEMs and component manufacturers, we’ve built a robust foundation to serve both B2B and B2C segments.
Our Mission – Driving Excellence in Roadside Assistance

Explore our our mission – driving excellence in roadside assistance services

Our Mission – Driving Excellence in Roadside Assistance

  • At Crossroads Helpline: Our mission is to empower vehicle owners with fast, reliable, and tech-driven solutions for all their automotive needs. From on-demand roadside assistance to subscription-based plans, we strive to make car ownership stress-free and enjoyable.
  • By leveraging state-of-the-art: Technology and forming strategic partnerships with industry leaders, we continuously evolve to meet the ever-changing demands of modern vehicle owners.

About Section

Navigate your journey with ease—just simple steps to get you back on the road. Crossroads Helpline: Your go-to for swift, dependable support

1
24x7 Roadside Assistance & Car Helpline Service | Nearby Car Service & Mechanic

Trusted Expertise

Decades of experience in providing professional roadside assistance services nationwide.

2
24x7 Roadside Assistance & Car Helpline Service | Nearby Car Service & Mechanic

Innovative Technology

Cutting-edge platforms (App & ERP) for seamless service delivery and real-time updates.

3
24x7 Roadside Assistance & Car Helpline Service | Nearby Car Service & Mechanic

Comprehensive Services

One-stop solution for RSA, towing, repairs, insurance, and garage locators.

4
24x7 Roadside Assistance & Car Helpline Service | Nearby Car Service & Mechanic

Nationwide Network

Over 12,000 service partners and five branded garage networks across India.

Our Journey

From a small road-side assistance provider to India's leading car services platform

2011

MAR 2011 Started

Started as an offline Road-side Assistance provider in Delhi

2011-2014

Mr. Harish started the business with a vision to grow it into one of the largest Road-side assistance provider brands in India

Grew B2C operations in 12 cities & user base to over 1.8 lakh customers

Established key business tie-ups with the Auto OEMs and components manufacturers

2015

Raised INR 7 Cr. from Sixth Sense Ventures

Built strong and experienced management team. Shifted to a Hybrid model (Online cum Offline model) recognizing the change in consumer behavior. Started developing the required tech infrastructure both front end & back end to support the new hybrid business model.

With the tech platform, shifted to hybrid business model catering to 'On-Demand Road Side Assistance' service requirement on both subscription and pay-per-use models.

Smell maps across 29 cities catering to various B2B & B2C customers.

Developed key strategic and business tie-ups with New age Tech companies, State Governments, Insurance companies, etc.

Single platform for all car needs: RSA, Service, Garage network, Insurance, auto service deals n offers, Service Auction, garage locator.

2016

FEB 2016

Developed integrated interactive marketplace platform (App/WebApp) – Providing consumers an easier way to access the services provided. Developed the Back-end ERP system connecting & integrating all the garage network onto a single platform enabling more monetization avenues and real-time updates.

MARCH 2016

Launched towing & other repair-related services through its network. Acquired MeriCar to scale up the garage network pan India. Over 12,000 third-party service partners & over 5 Crossroads Branded Garage networks across India.

The Journey Continues

Today, we continue to innovate and expand our services to serve millions of customers across India.

Our Commitment

Satisfaction Guaranteed

Quality service for your peace of mind.

Subscription

660,000+

Services Delivered

12.5L

Repairs per Day

270+

On-Time Service

93.4%
Our Commitment to Excellence

Satisfaction Guaranteed

Our promise of quality service ensures your peace of mind. Trust us for reliable solutions tailored to your needs.

Subscription

660,000+

Services Delivered

12.5L

Repairs per Day

270+

On-Time Service

93.4%
Crossroads
crossroad home iconHomecrossroad b2b deal iconCorporate Partnershipcrossroad biding iconBidding

Best roadside assistence serivce in India is here

About

WHO WE ARE

Crossroads Helpline – Revolutionizing Roadside Assistance Since 2011 At Crossroads Helpline, we pride ourselves on being India’s trusted roadside assistance provider. Since our humble beginnings in 2011, we’ve grown into a cutting-edge service platform that caters to the dynamic needs of vehicle owners nationwide. With our customer-first approach and innovative technology, we ensure you are never stranded on the road

Our Story – From Humble Beginnings to Nationwide Recognition

Explore our our story – from humble beginnings to nationwide recognition services

Our Story – From Humble Beginnings to Nationwide Recognition

  • Crossroads Helpline was born in March 2011 with a simple yet powerful vision: To provide reliable and efficient roadside assistance to vehicle owners. Starting as an offline service in Delhi, our founder, Mr. Harish, laid the foundation for a brand that would soon transform the roadside assistance landscape in India.
  • Over the years: Our commitment to quality service has helped us expand operations to 12 cities, serving over 1.8 lakh satisfied customers. By forging strategic partnerships with automobile OEMs and component manufacturers, we’ve built a robust foundation to serve both B2B and B2C segments.
Our Mission – Driving Excellence in Roadside Assistance

Explore our our mission – driving excellence in roadside assistance services

Our Mission – Driving Excellence in Roadside Assistance

  • At Crossroads Helpline: Our mission is to empower vehicle owners with fast, reliable, and tech-driven solutions for all their automotive needs. From on-demand roadside assistance to subscription-based plans, we strive to make car ownership stress-free and enjoyable.
  • By leveraging state-of-the-art: Technology and forming strategic partnerships with industry leaders, we continuously evolve to meet the ever-changing demands of modern vehicle owners.

About Section

Navigate your journey with ease—just simple steps to get you back on the road. Crossroads Helpline: Your go-to for swift, dependable support

1
24x7 Roadside Assistance & Car Helpline Service | Nearby Car Service & Mechanic

Trusted Expertise

Decades of experience in providing professional roadside assistance services nationwide.

2
24x7 Roadside Assistance & Car Helpline Service | Nearby Car Service & Mechanic

Innovative Technology

Cutting-edge platforms (App & ERP) for seamless service delivery and real-time updates.

3
24x7 Roadside Assistance & Car Helpline Service | Nearby Car Service & Mechanic

Comprehensive Services

One-stop solution for RSA, towing, repairs, insurance, and garage locators.

4
24x7 Roadside Assistance & Car Helpline Service | Nearby Car Service & Mechanic

Nationwide Network

Over 12,000 service partners and five branded garage networks across India.

Our Journey

From a small road-side assistance provider to India's leading car services platform

2011

MAR 2011 Started

Started as an offline Road-side Assistance provider in Delhi

2011-2014

Mr. Harish started the business with a vision to grow it into one of the largest Road-side assistance provider brands in India

Grew B2C operations in 12 cities & user base to over 1.8 lakh customers

Established key business tie-ups with the Auto OEMs and components manufacturers

2015

Raised INR 7 Cr. from Sixth Sense Ventures

Built strong and experienced management team. Shifted to a Hybrid model (Online cum Offline model) recognizing the change in consumer behavior. Started developing the required tech infrastructure both front end & back end to support the new hybrid business model.

With the tech platform, shifted to hybrid business model catering to 'On-Demand Road Side Assistance' service requirement on both subscription and pay-per-use models.

Smell maps across 29 cities catering to various B2B & B2C customers.

Developed key strategic and business tie-ups with New age Tech companies, State Governments, Insurance companies, etc.

Single platform for all car needs: RSA, Service, Garage network, Insurance, auto service deals n offers, Service Auction, garage locator.

2016

FEB 2016

Developed integrated interactive marketplace platform (App/WebApp) – Providing consumers an easier way to access the services provided. Developed the Back-end ERP system connecting & integrating all the garage network onto a single platform enabling more monetization avenues and real-time updates.

MARCH 2016

Launched towing & other repair-related services through its network. Acquired MeriCar to scale up the garage network pan India. Over 12,000 third-party service partners & over 5 Crossroads Branded Garage networks across India.

The Journey Continues

Today, we continue to innovate and expand our services to serve millions of customers across India.

Our Commitment

Satisfaction Guaranteed

Quality service for your peace of mind.

Subscription

660,000+

Services Delivered

12.5L

Repairs per Day

270+

On-Time Service

93.4%
Our Commitment to Excellence

Satisfaction Guaranteed

Our promise of quality service ensures your peace of mind. Trust us for reliable solutions tailored to your needs.

Subscription

660,000+

Services Delivered

12.5L

Repairs per Day

270+

On-Time Service

93.4%