Yes, vehicle leasing companies often experience high service and logistics costs due to vehicle movement for minor repairs like punctures. Crossroads’ at-home puncture repair model significantly lowers these costs by servicing vehicles at their current location—whether at the lessee’s home or office. This reduces towing expenses, saves labor hours, and avoids leasing penalties associated with delays or tire neglect.
Additionally, leasing providers can offer at-home repair as a value-added feature, increasing customer satisfaction and retention. With service reports, automated billing, and nationwide support, Crossroads helps leasing firms reduce expenses while maintaining service quality and vehicle uptime.