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Corporate Partnership
Roadside Assistance
General Repair Service
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What is 24x7 roadside assistance?
It means the helpline is staffed and technicians are dispatched at any hour of any day — including nights, weekends and public holidays. Not an answering service that calls you back in the morning. Our average arrival in major metros is 30 to 45 minutes, whatever the time.
What it actually means
Six things 24x7 should mean before you pay for it
Plenty of providers advertise 24x7. These are the parts worth checking, because they are what differ.
A staffed helpline, not a voicemail
Someone answers at 3am. That is the difference between round-the-clock cover and round-the-clock marketing.
Dispatch at any hour
A technician is assigned when you call, not queued for the next working day.
365 days, holidays included
Breakdowns cluster on long weekends and festival travel — exactly when a daytime-only service is least useful.
30–45 minutes in metros
Our average arrival window in major cities, and it does not change overnight.
The same six services, always
Towing, jump start, puncture, fuel, lockout and on-road repair — not a reduced night-time menu.
Operating since 1999
Round-the-clock cover only works with a network built for it. Ours has run this way for over two decades.
How a call goes
From your call to a technician on site
You call the helpline
Dial 01147090909. It is answered at any hour — no queue for the next working day.
You share your location
Your GPS location or nearest landmark, the vehicle, and what has gone wrong. You can send a live location on WhatsApp instead.
The nearest technician is dispatched
Assigned immediately from the closest point in the network, with the right equipment for your vehicle.
Help arrives, typically in 30–45 minutes
Our average arrival window in major metros. Most issues — jump start, puncture, fuel, lockout — are fixed on the spot.
Towing, only if needed
If it cannot be fixed roadside, your vehicle is towed to the workshop of your choice. Distance beyond your plan is charged on an actual-cost basis.
Straight answers
24x7 roadside assistance — your questions
What is 24x7 roadside assistance?
24x7 roadside assistance means the helpline is staffed and technicians are actively dispatched at any hour of any day, including nights, weekends and public holidays. It is a live operation, not an answering service that passes your call to the morning shift.
In practice it should mean three things: someone picks up when you call, a technician is assigned immediately, and the arrival time at 3am is not meaningfully worse than at 3pm.
Is 24x7 roadside assistance really available at night?
It should be, and that is worth verifying before you buy — some providers advertise 24x7 but only dispatch during the day, logging night calls for the next morning.
Our helpline is staffed around the clock and technicians are dispatched at night on the same basis as during the day. Average arrival in major metros is 30 to 45 minutes either way.
What does 24x7 roadside assistance cover?
Towing, battery jump start, tyre puncture repair, emergency fuel delivery, key lockout assistance, and minor mechanical or electrical repair at the breakdown spot.
The services do not change by time of day. What changes between providers is how far the towing distance extends and whether cover applies outside your city.
What is the difference between 24x7 and on-demand assistance?
24x7 refers to when you can get help. On-demand refers to how you pay — per call-out rather than through a membership.
The two are independent: you can have 24x7 cover on an annual membership, or pay per call-out at 2am. Membership is almost always cheaper if you need help even once.
Do I need to be a member to call 24x7?
No. The helpline takes calls from anyone. Members' included services are not billed separately; non-members are quoted on an actual-cost basis before anything is dispatched.
Either way, call 01147090909.