Do I Need Road Side Assistance If My Car Wont Start

If the car won’t start and you’re stranded or in an unsafe location, road side assistance is the safest way to get professional help without taking risks.

What to do now

• Move the vehicle out of traffic if it can roll safely; otherwise keep hazards on and stay protected.
• If you are in a closed parking area, ensure ventilation and avoid repeated cranking if you smell fuel.
• Check if warning messages indicate immobiliser/key issues and report them clearly when you call.
• If you are on a highway or shoulder, request assistance immediately rather than trying multiple interventions.

What NOT to do

• Do not attempt improvised electrical work, battery handling, or push-starting on public roads.
• Do not keep trying to start the car if there is smoke, burning smell, or visible wiring damage.
• Do not block traffic lanes while troubleshooting.

When to call Crossroads Helpline
Call if the vehicle won’t start, you suspect a battery or electrical issue, or you’re stopped in a high-risk spot (high-speed road, poor lighting, bad weather). A safe dispatch can be arranged for jump support or recovery.

Optional internal link
For starting issues, see Car battery jumpstart service: https://www.crossroadshelpline.com/service/car-battery-jumpstart-service-near-me