Aftersales Support Posts

The Next Generation of OEM Roadside Assistance (RSA): From Helpline to Intelligent Mobility Support

Roadside Assistance is no longer simply about answering a distress call. It is becoming an extension of the OEM’s ownership, aftersales and mobility experience. For years, Roadside Assistance (RSA) followed a largely reactive model: a customer faced a breakdown, contacted the helpline, shared the required details, and waited for assistance to be arranged. The fundamental […]